Modern Essentials For Mini Humans
Where comfort meets practicality with essentials made to soothe, support and simplify life for all.
Frequently Asked Questions
What kind of products do you sell?
We offer modern, practical baby and toddler essentials designed to make parenting easier and more comfortable for both you and your little one.
Are your products Australian-owned or sourced locally?
Comfort Cue is proudly Australian-owned, and we work with trusted local suppliers to ensure top quality and value.
Where are you located?
Our head office is located in Melbourne, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund & Return Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order has shipped, you’ll receive an email with your tracking link so you can follow your delivery every step of the way. You can also track it anytime through our ‘Track Your Order’ page at the top of the website (or in the menu if you’re on mobile).
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at comfortcue@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Comfort Cue, we create comfort-first essentials that support parents and little ones through the early years. Our mission is to make everyday moments easier, softer, and more enjoyable with thoughtfully designed products that bring calm, care and ease to family life.
Fast, Free & Secure Shipping Australia Wide
We know comfort can’t wait, especially in those early days. That’s why we offer fast and free shipping on every order. Each item is packed with care and sent straight to your door, so you and your little one can unwind sooner.